In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of these data and by which Directive 95/46 / CE (General Data Protection Regulation) is repealed and in accordance with Organic Law 3/2018 of December 5 (LOPDGDD) you are informed of the following aspects related to the Treatment of the personal data that you provide us through this document and, where appropriate, of those generated by the contractual relationship.

Who is responsible for your data?

The person responsible for the treatment of the data that you provide us as a result of the purchase of a product or when filling in a form is:

Fiscal name: Winter Factory S.L.

Trade name: Nivalis

Address for notification purposes: Avenida de Sierra Nevada 93, 18190, Cenes de la Vega (Granada)

Tax address: Calle Santa Ana 33, 18190 de Cenes de la Vega (Granada) C.I.F: B19677764

Telephone: 958487808

Email: customers@tiendasnivalis.com

What data do we process?

Depending on the products and services you want to enjoy at all times, we will need to process personal data such as:

• Identifying data: name and surname, contact address, address, email, telephone.
• Economic and transactional information data, such as your payment method data, information about your purchases, orders, returns, and cancellations, among others.
• Commercial and promotional information, if you have subscribed to our communications system.
• Data about your tastes and preferences.

In our forms you will find that we request data marked with an asterisk, which we need to be able to provide you with the service; If you do not provide us with such data, you may not be able to complete your registration or continue with the purchase process.

For what purpose do we process your data?

Winter Factory S.L. (hereinafter Nivalis) treats the information you provide in order to answer the queries raised through the website, carry out the administrative, fiscal and accounting management of the company, manage and process the orders and purchases made through of the online store, as well as send you commercial information.

The personal data provided will be kept as long as the relationship with the company is maintained, until the interested party requests its deletion or during the years necessary to comply with legal obligations.

In addition, by accepting the Privacy Policy, the user explicitly consents that their personal data may be processed for profiling or segmentation in order to analyze and perform statistics on the use of the website and determine the tastes and preferences of users in a way that can send commercial or promotional information according to these.

Will commercial information be sent?

In the newsletter section, when registering, Nivalis obtains the express consent of the owners of the data to send commercial communications of products related to the company, through email or any other means.
Commercial and advertising communications may be sent, by different means, according to the behavior of the user and the preferences or tastes thereof, creating profiles.

What is the legitimacy for the processing of your data?

The legal bases for the processing of personal data are the following:

• The unequivocal consent of the interested party for the processing of their personal data
• Compliance with a legal obligation, based on Royal Decree 1619/2012, of November 30, which approves the Regulation that regulates billing obligations.

With whom do we share your data?

The data will be transferred to third parties when there is a legal obligation, such as, for example, transport agencies for the delivery of orders, banks and savings banks, as well as the Tax Administration. p>

To financial or loan entities in order to finance the purchase of products if requested.

We inform you that we will not carry out international data transfers.

What are your rights?

In accordance with current EU regulations (EU Regulation 679/2016, of April 27) and Spanish (Organic Law 3/2018, of December 5) you have the possibility to exercise your rights, where they are clearly stated The contact information which must be accompanied by a photocopy of your DNI / NIF or document that proves your identity, either through electronic means or through written communication addressed to the Nivalis headquarters.

Your rights are the following:

• Right to revoke your consent and ask us not to process your personal data for commercial purposes, nor to send you communications via email, SMS messages and newsletters.
• Right of access to the information that we have regarding your person, with specification of the purposes of the treatment that we carry out and the communications that we have made to third administrations and companies, either because they are authorized by law or because they are necessary for the provision of the service that you have requested, or by granting your prior consent.
• Right to rectify your data, by which we will update and update the information and data that we have according to the information you provide us.
• Right to the deletion of your data, once the legal retention periods established by the applicable regulations have been fulfilled.
• Right to oppose us to carry out any activity of treatment of your data, through the revocation of your authorization / consent.
• Right to limit the processing of your data, such as if you file a claim or want us to keep your data for a longer period, avoiding its deletion.
• Right to the portability of your data, by which we will provide you in a common readable file format the data that you have provided us at the time of your registration as a user. li>
• In addition, we inform you that you can always go to the Spanish Data Protection Control Authority (Spanish Data Protection Agency, www.agpd.es) to request guardianship or file a claim in relation to the processing of personal data.

Where do I exercise my rights?

To exercise these rights, you can contact us by email: customers@tiendasnivalis.com, indicating in your request your full name and the right you exercise, accompanied by a copy of your ID or equivalent accrediting document of your identity.

You can also do it by sending us a letter, with a copy of your ID, to the following address:

Nivalis, Avenida de Sierra Nevada 93, 18190 Cenes de la Vega (Granada)

Security of your data

We have organizational and technical measures to protect your personal data from any loss, misuse, unauthorized access or disclosure, alteration and / or destruction. Unfortunately, the security of any data transmission or storage system cannot be fully guaranteed. If you suspect that your interaction with us is no longer secure, please notify us immediately via customers@tiendasnivalis.com

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